We hope you are delighted with your purchase, however, if for any reason you are not entirely satisfied, we will be happy to give you an exchange or refund. Please return your purchase within 7 days of delivery in its original condition, and in its box (if applicable), together with proof of purchase. The postage and packaging charge is not refundable. The parcel is your responsibility until it reaches us, so we strongly recommend that you send it by recorded post or similar. We are not responsible for any consequential loss or expenses, howsoever caused.